Strategic Advice and Strong Advocacy for Insurance Claims and Disputes

When you’re dealing with an insurance claim, you’re often at your most vulnerable; financially, emotionally or operationally. And yet, it’s at that moment that insurers may delay, deny or underpay. Whether you’re a business, landlord, tenant, or Body Corporate Committee, Enterprise Legal helps you cut through the complexity and enforce your rights.
We regularly assist clients with all aspects of insurance advisory and disputes across Queensland. From reviewing policies to managing claims, responding to denials and negotiating settlements, our team provides commercially focused, outcome-driven legal support, with fixed or capped fees wherever possible.
Our Insurance Advisory & Advocacy Services
Enterprise Legal has extensive experience advising on and advocating in relation to a wide range of insurance matters. We assist commercial property owners, tenants, landlords, and Body Corporate Committees in preparing, lodging and managing insurance claims to achieve the most favourable outcomes possible.
Our services include:
- Reviewing and interpreting complex policy wording
- Advising on scope of cover and risk exposure
- Identifying coverage gaps and uninsured exposures
- Managing claims under commercial property, strata, and landlord policies
- Advising on business interruption, public liability, and professional indemnity coverage
- Responding to denial of claims and pursuing early resolution with insurers
- Representing clients in formal dispute resolution, including AFCA complaints and litigation if required
We pride ourselves on providing pragmatic, commercial advice, focused on results and risk mitigation, not unnecessary complication.
Common Insurance Disputes We Handle
We regularly act in disputes involving:
- Claim denials due to alleged non-disclosure or exclusion clauses
- Underpayment or partial settlement offers
- Excessive delays in insurer response or payment
- Disputes over scope of damage or loss
- Disagreements over responsibility between multiple insurers or policies
- Liability claims refused under public liability or professional indemnity cover
- Body Corporate insurance disputes involving shared property or boundary issues
We understand how insurers interpret policies and we know how to challenge them effectively when their interpretation is unreasonable.
Policy Types We Assist With
We assist clients with a wide range of policy types, including:
- Commercial property insurance
- Strata and Body Corporate insurance
- Landlord and tenants’ contents cover
- Business interruption insurance
- Public liability and professional indemnity policies
- Income protection, TPD and life insurance policies
◈ More Dispute Resolution Services ◈
Insurance Disputes FAQs
Need help with a delayed, denied or underpaid insurance claim?
Book a consultation with our insurance dispute lawyers today and get clarity, strategy and results.
