(07) 4646 2621
Email Us
Level 1, 11 Annand St, Toowoomba QLD 4350
Enterprise Legal
Enterprise Legal Enterprise Legal

Insurance Disputes

INSURANCE DISPUTE LAWYERS

Strategic Advice and Strong Advocacy for Insurance Claims and Disputes

Discussion about property law and civil disputes in Toowoomba, Queensland, law firm.

When you’re dealing with an insurance claim, you’re often at your most vulnerable; financially, emotionally or operationally. And yet, it’s at that moment that insurers may delay, deny or underpay. Whether you’re a business, landlord, tenant, or Body Corporate Committee, Enterprise Legal helps you cut through the complexity and enforce your rights.

We regularly assist clients with all aspects of insurance advisory and disputes across Queensland. From reviewing policies to managing claims, responding to denials and negotiating settlements, our team provides commercially focused, outcome-driven legal support, with fixed or capped fees wherever possible.

Our Insurance Advisory & Advocacy Services

Enterprise Legal has extensive experience advising on and advocating in relation to a wide range of insurance matters. We assist commercial property owners, tenants, landlords, and Body Corporate Committees in preparing, lodging and managing insurance claims to achieve the most favourable outcomes possible.

Our services include:

  • Reviewing and interpreting complex policy wording
  • Advising on scope of cover and risk exposure
  • Identifying coverage gaps and uninsured exposures
  • Managing claims under commercial property, strata, and landlord policies
  • Advising on business interruption, public liability, and professional indemnity coverage
  • Responding to denial of claims and pursuing early resolution with insurers
  • Representing clients in formal dispute resolution, including AFCA complaints and litigation if required

We pride ourselves on providing pragmatic, commercial advice, focused on results and risk mitigation, not unnecessary complication.

Common Insurance Disputes We Handle

We regularly act in disputes involving:

  • Claim denials due to alleged non-disclosure or exclusion clauses
  • Underpayment or partial settlement offers
  • Excessive delays in insurer response or payment
  • Disputes over scope of damage or loss
  • Disagreements over responsibility between multiple insurers or policies
  • Liability claims refused under public liability or professional indemnity cover
  • Body Corporate insurance disputes involving shared property or boundary issues

We understand how insurers interpret policies and we know how to challenge them effectively when their interpretation is unreasonable.

Policy Types We Assist With

We assist clients with a wide range of policy types, including:

  • Commercial property insurance
  • Strata and Body Corporate insurance
  • Landlord and tenants’ contents cover
  • Business interruption insurance
  • Public liability and professional indemnity policies
  • Income protection, TPD and life insurance policies
GOT A QUESTION?

Insurance Disputes FAQs

Need help with a delayed, denied or underpaid insurance claim?

Book a consultation with our insurance dispute lawyers today and get clarity, strategy and results.

Professional law firm consultation in Toowoomba, Queensland, specialising in property law.
My insurance claim has been denied, can I challenge it?
Yes. Insurers often rely on exclusions or non-disclosure arguments that don't hold up legally. We’ll review your policy and your claim to assess whether the denial can be overturned.
Can you help if the insurer is just delaying everything?
Absolutely. Delay is a common tactic. We can engage with your insurer on your behalf, apply pressure, and escalate to the Australian Financial Complaints Authority (AFCA) if needed.
What if my claim has already been paid, but not in full?
If you’ve received an underpayment, we can review the claim, valuation evidence and policy wording to negotiate a fairer outcome.
Do you only help with business insurance disputes?
No. We assist individuals, businesses, Body Corporates and property owners across Queensland with a wide range of personal and commercial policies.
Is it worth getting legal advice before lodging a claim?
In many cases, yes, especially for large or complex claims. We can help structure your submission strategically and identify weaknesses before the insurer does.